A resourceful, detail-oriented, and highly-organized professional possessing extensive knowledge of administrative support, client service, and managerial business roles and environments.
Valley Stream Christian Academy
- Implemented easily accessible system of maintaining official school records for staff and administrators.
- Communicated with administrators and management to gather and convey relevant information due to high-level of client contact and exposure to sensitive information; relied on use of tact, diplomacy, and judgment.
John Wiley & Sons, Inc.
- Drafted galley letters, press releases, pitch letters, and newsletters with supervisor approval.
- Prepared press kits and materials for galley, catalog and various mailings/e-mail blasts to media outlets.
- Worked with production and distribution of digital assets, including chapter excerpts, photos, and recipes.
- Created and maintained media contact database for publicists through various online sources such as CisionPoint.
Economic Opportunity Commission of Nassau County, Inc.
- Conducted strategic planning, research, and development of at risk youth program in collaboration with local school district and state grant; increased program registration from 40% to 100% in 3 months.
- Prepared department budget and expense report(s), program assessments, and employee evaluations on a monthly and/or quarterly basis for board of directors, executives, and state evaluators.
Miller & Milone, P.C.
- Signed, released, screened and organized mail, ensuring correspondence delivered to appropriate recipient(s) in a timely fashion; maintained files and database records such as document files, office files, client files.
- Acted as liaison for staff and outside organizations, requesting highly sensitive information and documentation on behalf of clients; relied on use of discretion, tact, and good judgment.
CLIENT SERVICE EXPERIENCE
JPMorgan Chase Client
- Provided customer service through handling of daily financial transactions in an accurate and timely fashion.
- Successfully surpassed two consecutive quarterly branch team campaign goals by 5%.
Bath & Body Works, Inc.
- Implemented innovative sales pitches and campaigns to meet daily sales goals.
- Used customer demos for cross-product selling while meeting specific customer needs.
Bachelor of Arts, Concentration in Communications
Expected Graduation – May 2015
Nassau Community College
Associate of Science, Concentration in Business Administration
- Lambda Pi Eta – National Communication Association Honor Society
- Dean’s List – Molloy College
TECHNOLOGICAL & LANGUAGE SKILLS
- Software & Web Applications: Proficient in Microsoft Word, Excel, Outlook, Publisher, Power Point, CisionPoint, Prezi; Familiarity with Adobe Photoshop, Corel, HTML.
- Language(s): Fluency in Spanish, Familiarity with French.